Privacy Policy

1. Information We Collect

We collect information you provide directly to us, as well as information we collect automatically when you use our services.

Information You Provide:

• Account information (name, email, password)
• Profile information (phone number, address, preferences)
• Payment information (processed securely through Stripe)
• Booking details and travel preferences
• Communications with us (emails, chat messages)

Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, search queries)
• Location information (with your consent)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process bookings and payments
• Provide customer support
• Send booking confirmations and travel updates
• Personalize your experience and recommendations
• Improve our services and develop new features
• Send marketing communications (with your consent)
• Detect and prevent fraud and security issues
• Comply with legal obligations

3. Information Sharing

We share your information in the following circumstances:

• Service Providers: With hotels, airlines, and other travel partners to fulfill bookings
• Payment Processors: With Stripe for secure payment processing
• Analytics: With Google Analytics to understand usage patterns
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• With Your Consent: When you explicitly agree to sharing

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• PCI DSS compliance for payment processing

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Cookies: Manage cookie preferences in your browser

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account
• Analyze site traffic and usage
• Personalize content and ads

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@ebbertravels.com
Phone: 1-800-TRAVEL-1
Address: 123 Travel Street, New York, NY 10001
Data Protection Officer: dpo@ebbertravels.com